Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Roku 4K, Saying Not Compatible, When Everything Is

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Just purchased the Roku Ultra and I am not able to view 4K, it gives me a message that it's not compatible. However, my Sony 4K player, Apple TV 4K and DirecrTV 4K all display 4K content without an issue.

We have a Sharp Aquos LC-60UE30U, Denon AVR-X4300H, Binary HDMI Audio De-Embedder B-240-HD-2AC, with Cinnamon HDMI cables.

Note, the AppleTV 4K also passes through the HDMI De-Embedder with no issue.

Is there something I am missing?

Thank you for the help in advance.

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Level 7

Re: Roku 4K, Saying Not Compatible, When Everything Is

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Figured out the issue, the Binary HDMI Audio De-Embedder B-240-HD-2AC is not HDCP 2.2 compliant.  Had to order a new one.

View solution in original post

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Highlighted
Level 7

Re: Roku 4K, Saying Not Compatible, When Everything Is

Jump to solution

Figured out the issue, the Binary HDMI Audio De-Embedder B-240-HD-2AC is not HDCP 2.2 compliant.  Had to order a new one.

View solution in original post

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