Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Roku 4 not recognized by Samsung Q70 TV

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Hello,

I recently purchased a Samsung Q70 TV.  My setup is:

Roku 4->Marantz SR7010->Samsung Q70 TV

When trying to connect the Roku the TV just spins and fails the handshake.  Other devices that are similarly connected through the receiver work fine (Apple TV/Blu Ray player).  The TV sees the Roku as "Unknown".

Is there a fix for this?

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Level 12

Re: Roku 4 not recognized by Samsung Q70 TV

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You've got your Marantz AVR in the middle. Try (as a test) to connect the Roku direct to the TV and see what happens. Seems like an HDMI "handshake" issue with the Marantz AVR, to me.

View solution in original post

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3 Replies
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Level 12

Re: Roku 4 not recognized by Samsung Q70 TV

Jump to solution

You've got your Marantz AVR in the middle. Try (as a test) to connect the Roku direct to the TV and see what happens. Seems like an HDMI "handshake" issue with the Marantz AVR, to me.

View solution in original post

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Level 7

Re: Roku 4 not recognized by Samsung Q70 TV

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It connects to the TV fine, so it's probably a Marantz issue as you suggested.  Thanks.

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Level 7

Re: Roku 4 not recognized by Samsung Q70 TV

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Good day,

Have you checked the input settings verifying the HDMI port and the input setting on the marantz match?

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