Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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rapidcarbon
Level 7

Roku 4: Unicode subtitle not displayed correctly

I have 2 Roku 4 for a few years now, and they've been working flawlessly until recently both of them can't display subtitles in Unicode correctly. They both show lots of square boxes in subtitles.

The last system update was on Dec 16, with software version 8.0.0, build 4143. 

Anyone knows how to fix this problem?

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7 Replies
texudo
Level 7

Re: Roku 4: Unicode subtitle not displayed correctly

I have the same problem with displaying Unicode Subtitle, I am using Roku that integrated in Sharp 4K. Do we have solution for this?
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renojim
Level 10

Re: Roku 4: Unicode subtitle not displayed correctly

Convert them to UTF-8?
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rapidcarbon
Level 7

Re: Roku 4: Unicode subtitle not displayed correctly

They are all UTF-8. 
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rapidcarbon
Level 7

Re: Roku 4: Unicode subtitle not displayed correctly

it's been 3 months, and no help??? Roku sucks!
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Basil
Level 10

Re: Roku 4: Unicode subtitle not displayed correctly

Maybe nobody else is having the issue? This is a user-supported forum, after all. If no other users have the issue, it will be pretty hard for another user to help.
Basil
https://www.basilsblog.com/
Roku Ultra (4660)
Apple TV (5th gen), TiVo

Previous:
Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)
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RokuDale
Level 9

Re: Roku 4: Unicode subtitle not displayed correctly

 Are these .srt files?
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aabbddccddee
Level 7

Re: Roku 4: Unicode subtitle not displayed correctly

Yes, SRT. It's 2018 I expect these already support unicode out of the box.
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