Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Roku 3 4200X no OS8 Update?

Hi, my Roku 3 seems stuck on OS 7.7.0 build 4139-04. I have tried reboots, resets and updating to the same revision through the service menu but still says I am on the latest version when checking for updates. Is this anything to do with the fix that was rolled out some months ago for users with Plex freezing issues?
Serial: 1WS3AY010294
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6 Replies

Re: Roku 3 4200X no OS8 Update?

So I guess my Roku is doomed to spend the rest of its life stuck on V7..

I'm sure not so long ago his forum was frequented by various Roku support staff, is that no longer the case?
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richeydog
Level 8

Re: Roku 3 4200X no OS8 Update?

If this link doesn't work, search the boards for RokuShawnS. He is an administrator. Click on his profile and send him a pm.

https://forums.roku.com/memberlist.php? ... le&u=48334
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RokuShawnS
Level 10

Re: Roku 3 4200X no OS8 Update?

Sorry, missed your post Monday morning.  I'll pass the info up the chain.
C. Shawn Smith
Community Liaison

------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
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RokuShawnS
Level 10

Re: Roku 3 4200X no OS8 Update?

Try again in half an hour.  You were in the 7.7 software group regarding Plex issues.

Settings > System > System Update

Scratch that ... looks like we have a little more investigation to do.  I'll post back when I can.
C. Shawn Smith
Community Liaison

------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
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RokuShawnS
Level 10

Re: Roku 3 4200X no OS8 Update?

Okay, try in thirty minutes.

Settings > System > System Update.
C. Shawn Smith
Community Liaison

------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
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Re: Roku 3 4200X no OS8 Update?

Thanks Shawn, that's sorted it - really appreciate you help.
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