Help

Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
b2net
Level 9
‎10-21-2020 07:19 PM

Roku 2020 shows 4800r as model # on box yet 4800x in system info

Jump to solution

Roku 2020 shows 4800r as model # on box yet 4800x in system info.   Shouldn't it be 4800r in system info as well?

IMG_20201021_221651470~3.jpg

 

Labels (1)
0 Kudos
Reply
1 Solution

Accepted Solutions
Tivoburkee
Community Streaming Expert
‎10-22-2020 12:11 AM

Re: Roku 2020 shows 4800r as model # on box yet 4800x in system info

Jump to solution

No, 4800R includes the box, Ultra, and accessories it came with, the ultra itself carries the 4800x model number. Just like ALL the roku models, the roku components themselves has the x suffix, where the outside box could be R or if purchased from walmart WR. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

Reply
4 REPLIES 4\
Tivoburkee
Community Streaming Expert
‎10-22-2020 12:11 AM

Re: Roku 2020 shows 4800r as model # on box yet 4800x in system info

Jump to solution

No, 4800R includes the box, Ultra, and accessories it came with, the ultra itself carries the 4800x model number. Just like ALL the roku models, the roku components themselves has the x suffix, where the outside box could be R or if purchased from walmart WR. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Reply
b2net
Level 9
‎10-22-2020 05:17 AM

Re: Roku 2020 shows 4800r as model # on box yet 4800x in system info

Jump to solution

Great.  Thank you for the clarification.  I will commit both 4800R and 4800X to memory in relation my Roku Ultra 2020.

Reply
Richard5419
Level 7
‎12-30-2021 03:12 PM

Re: Roku 2020 shows 4800r as model # on box yet 4800x in system info

Jump to solution

Is 4800x the newest model?

0 Kudos
Reply
Tivoburkee
Community Streaming Expert
‎12-30-2021 03:22 PM

Re: Roku 2020 shows 4800r as model # on box yet 4800x in system info

Jump to solution

The ultra 4800 is the newest model of Roku Ultra, the suffix has nothing to do with its age. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply
Labels