Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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snappleNsnorage
Level 7

Roku 10 update broke volume control on streaming stick+ remote

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Sharp Aquos TV with Streaming stick+,  Roku remote can't control TV volume on Sharp Aquos TV after Roku OS 10 update.  WTF

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makaiguy
Community Streaming Expert

Re: Roku 10 update broke volume control on streaming stick+ remote

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I didn't have this happen on any of my Rokus when they received the Roku 10 update, but there have been lots of reports of this happening to others.

Re-configuring your remote for your TV should get you back in business.

Roku menu path:
Settings > Remotes & devices > Remotes > Remote (In use) > Set up remote for TV control  ... then follow the prompts.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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makaiguy
Community Streaming Expert

Re: Roku 10 update broke volume control on streaming stick+ remote

Jump to solution

I didn't have this happen on any of my Rokus when they received the Roku 10 update, but there have been lots of reports of this happening to others.

Re-configuring your remote for your TV should get you back in business.

Roku menu path:
Settings > Remotes & devices > Remotes > Remote (In use) > Set up remote for TV control  ... then follow the prompts.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600