Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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thebrewmaster
Level 8

Roku 10.0.0 build 4177 has broken att tv app

My device was update on Wednesday morning and now my 2 roku ultras will not play video from the att tv app. All other non roku devices work fine

4 Replies
StreamerUser
Level 16

Re: Roku 10.0.0 build 4177 has broken att tv app

Try:

1) Restart your Roku

2) Uninstall ATT TV, RESTART, reinstall ATT TV

3) Revert your firmware to 9.4 (if available):  Home 5x, FF 3x, RW 2x,  Update software, Update now

Contact Roku and AT&T directly:

Roku:  chat or email  https://support.roku.com/contactus/contact-options   (choose setup/ultra/other/need more help?)

ATT TV:  https://www.att.com/support/topic/att-tv

 

 

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thebrewmaster
Level 8

Re: Roku 10.0.0 build 4177 has broken att tv app

Reverted the firmware and the ATT TV is back working again., thanks

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Chilly67
Level 7

Re: Roku 10.0.0 build 4177 has broken att tv app

Could this be the same reason mine does not want to play you tube or hulu anymore? Have been getting very frustrated trying to delete every other thing on my tv trying to make these run but it doesnt work only netflix and the roku apps are running

 

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thebrewmaster
Level 8

Re: Roku 10.0.0 build 4177 has broken att tv app

I would not know about that, mine seems to play all my other apps including YouTube fine. I reported the issue to roku and there were going to investigate it

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