Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Mustangs27
Level 7

Removing an existing account from Roku

I have a Roku that has someone else's existing account, I want to change it to mine, I dont see any way to log out of existing account so i can connect this decvice to my new account that i just opend. Can someone help me, Roku is useless when it comes to assiting their customers so maybe a use out there can help me, Im not very techy and can use the help

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3 Replies
Strega
Level 14

Re: Removing an existing account from Roku

You can do this with a factory reset.

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Mustangs27
Level 7

Re: Removing an existing account from Roku

Is that the only way, do I then have to reinstall all of my apps

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Strega
Level 14

Re: Removing an existing account from Roku

Right now I think "your apps" are really "his apps".  Once you factory reset and connect it to your own account, it should download "your apps".