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How to remove audio guide voice from volume keys

How do I remove the audio guide voice when pressing volume keys?

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5 REPLIES 5
makaiguy
Community Streaming Expert

Re: Remove voice from volume keys

Maybe it's this:

A feature called Audio Guide announces where you are in the Roku menus for the benefit of the visually impaired. At some point you probably hit the * key four times in a short period of time. This is a shortcut that toggles the Audio Guide feature on and off, so four quick presses of the * key should turn the Audio Guide feature back off.

To deactivate the four-* trigger shortcut altogether use menu path Settings > Accessibility > Shortcut (in the Audio Guide section) > Disabled

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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connie53
Reel Rookie

Re: Remove voice from volume keys

I tried all of the suggestions, but I still cannot get rid of the voice on the volume.  Is there anything else I should try?

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renojim
Community Streaming Expert

Re: Remove voice from volume keys

@connie53, do you have a RokuTV or a Roku device connected to some other TV?

Roku Community Streaming Expert

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CS2023
Newbie

Re: Remove voice from volume keys

I also have followed the instructions (press volume control four times in short order and Disabled Shortcut completely).  No luck in eliminating the voice prompt on the volume control.  What is next step in solving this glitch?

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renojim
Community Streaming Expert

Re: Remove voice from volume keys

@CS2023, do you have a Roku TV or a Roku player connected to a TV?  If the latter, that voice is coming from your TV and you'll have to go through the TV's setup menu to disable it.  If you have a soundbar connected to your TV, it could also be coming from that.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

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