Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Harper
Level 7

Remote control

There's a continual flashing green light on my remote. It's not syncing to the tv

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2 Replies
makaiguy
Level 20

Re: Remote control

That sounds like the remote is trying to link to your Roku, but the Roku isn't responding to it.  Try unplugging the power to the Roku for a few seconds then plugging it back in to make it reponsive to the pairing request.

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MaryFranco
Roku Employee
Roku Employee

Re: Remote control

Hi @Harper,

Thanks for the post.

If you are still unable to resolve the issue after checking out the troubleshooting steps provided by our Support pages here:
How do I set up my Roku® enhanced "point-anywhere" remote?
How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Please send me a PM with your Roku account email address, and include the serial number on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,

Mary

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