Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Blakefamily1900
Level 7

Re: New Roku Stick Keeps Turning TV Off

Roku streaming stick+
it actually turns off TV

stick is powered by outlet not TV(but I tried both ways

it turns off the TV (tv logo comes on when I turn it back on)

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1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: New Roku Stick Keeps Turning TV Off

@Blakefamily1900

Thanks for the post.

Can you provide more information about the issue you are experiencing? What are you doing on the Roku device when this issue occurs? If you are not using the Roku device, do you see the same behavior happen? Can you please provide the steps to reproduce the issue?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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