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Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Dave7475
Level 7
‎12-11-2020 07:46 AM

ROKU stick works in CT with Comcast as Internet source provider but does NOT work in NC

As noted in the title works in CT but not in NC with Spectrum as Internet provider.  We brought the ROKU stick with us to NC to provide COVID coverage for our grandsons.  It does not work in NC even when the stick is on at TV in the same room as the router.

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makaiguy
Community Streaming Expert
‎12-12-2020 09:26 AM

Re: ROKU stick works in CT with Comcast as Internet source provider but does NOT work in NC

Have you set the Roku up to connect to the home network at the new location?

Settings > Network > Set up connection

If that's not the problem, please describe what does or does not work.

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution."
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remaker
Level 10
‎12-13-2020 10:38 AM

Re: ROKU stick works in CT with Comcast as Internet source provider but does NOT work in NC

Define “does not work.” Did you connect to the local Wi-Fi or wired Ethernet What doesn’t work?

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