My Roku stick heats up and then it stops working. Is there a way to replace a Roku stick? Serial #5S56A2198833 Thank you!
The first thing to try with a Stick is an HDMI cable extender to move the Stick away from the TV. Roku offers a free one, but it's pretty short. I picked up a 6 foot cable to use when I travel to let me position the Stick wherever I want, or sometimes to reach a power outlet easier.
I can't tell what model you have by the serial number. If it's the Purple Stick (model 3500), you might consider replacing it. There are a number of new channels that are not supported on that player, such as Peacock, Disney+ and others.
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