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bluez2me
Reel Rookie

Question about Roku 3 (4230X) and Audio Guide

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I was looking at trying to turn on Audio Guide/Screen Reader for this but can't find it under settings and I even tried the 4 clicks (magnifying glass) on the remote and does nothing. Im wondering if this feature is even available for this device or not? Im looking at getting an upgrade soon. 

  • Note: I checked the software and it tells me its updated and it shows version 10.5.0
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AvsGunnar
Community Streaming Expert

Re: Question about Roku 3 (4230X) and Audio Guide

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@bluez2me 

I am not sure if Roku removed the Audio Guide/Screen Reader from the Roku3 device, or if it was never supported.

From the Roku Support Article (How to enable the text-to-speech screen reader on your Roku® streaming device - https://support.roku.com/article/231584647, the Roku3 is not listed.  This may be the issue.

click on image to enlarge.

Screen Reader_device list.png

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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4 REPLIES 4
AvsGunnar
Community Streaming Expert

Re: Question about Roku 3 (4230X) and Audio Guide

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@bluez2me 

Try Settings/Accessibility/Screen Reader

Before the Shortcut will work (4 presses of the * button on your Roku remote), you need to verify that the Shortcut has been enabled. (Settings/Accessibility/Shortcut)

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

bluez2me
Reel Rookie

Re: Question about Roku 3 (4230X) and Audio Guide

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@AvsGunnar When I go to settings there is no "Accessibility" option listed on there.

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AvsGunnar
Community Streaming Expert

Re: Question about Roku 3 (4230X) and Audio Guide

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@bluez2me 

I am not sure if Roku removed the Audio Guide/Screen Reader from the Roku3 device, or if it was never supported.

From the Roku Support Article (How to enable the text-to-speech screen reader on your Roku® streaming device - https://support.roku.com/article/231584647, the Roku3 is not listed.  This may be the issue.

click on image to enlarge.

Screen Reader_device list.png

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

renojim
Community Streaming Expert

Re: Question about Roku 3 (4230X) and Audio Guide

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My Roku 3 never had Accessibility settings, although it did have the Audio Guide enabled/disabled via four presses of *.  It's kind of been retired, so I don't know if Accessibility settings were added after v9.2, but it doesn't sound like they were.

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