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Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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BLC
Level 7
‎12-20-2019 07:15 AM

Publishing error for welcome message in Guest Mode

Every time I attempt to publish a custom welcome message for the Guest Mode it states that it can't be published at this time, please try again later. I've tried on mobile devices as well as a desktop with no luck. Anyone solved this?

Thank you

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4 REPLIES 4\
shoneinc
Level 7
‎06-26-2020 01:05 PM

Re: Publishing error for welcome message in Guest Mode

same here. poor/no customer support after they went public.

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renojim
Community Streaming Expert
‎06-26-2020 08:42 PM

Re: Publishing error for welcome message in Guest Mode

To be fair, it wasn't any better before they went public.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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ncvfuninthesun
Level 7
‎08-25-2020 09:10 AM

Re: Publishing error for welcome message in Guest Mode

Is there any information about when this feature might be fixed??

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BillyBobThorton
Level 7
‎02-26-2021 10:44 AM

Re: Publishing error for welcome message in Guest Mode

It could have something to do with a particular word you are trying to use in your phrase. For example, in my case, the roku wont let me publish the word "service". Should maybe look into this roku.......

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