Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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bandit717
Level 7

Product doesn't work support not help

Product was replaced before warranty.  Worked for a day then died.   Support said try the power adapter.  Tried 4 different ones, just kept dying.  They  won't pay for shipping so what's the point of paying $20 for shipping.  Junk the thing.

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1 REPLY 1\
RokuKariza-D
Roku Employee
Roku Employee

Re: **bleep** Product doesn't work support not help

Hey @bandit717

We do apologize for the inconvenience this has caused you.

Since you are in recent contact with our Support team. We would recommend continuing to work with them to resolve the issue you are experiencing as they would best be able to assist you moving forward.

Thank you for your understanding.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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