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Jason72
Newbie

Playback issues

I have a roku upstairs and the my outdoor tv channel keeps kicking me off and restarting the roku! Also sometimes when watching YouTube tv it goes back to Home Screen! It’s an older model and I have new roku downstairs that I have zero is with! The one upstairs i’be restarted it got rid of the channels are reloaded them back on and same issues! Any ideas out there what the issue is! Do the go bad at all!

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renojim
Community Streaming Expert

Re: Playback issues

Sometimes the power adapters go bad and if you're using your TV's USB port for power then use the supplied power adapter.  If both of your Rokus use the same power adapter then try the good one on the problem Roku.

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