Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Ktolson
Level 8

Re: Parental controls have stopped working

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I am glad there is a workaround, but I still feel that Roku should investigate what could have caused this and fix it. 

I too do not have the roku TV, just various versions of devices. 

Roku 2 and roku express (and two of the older versions)

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Minnedad
Level 8

Re: Parental controls have stopped working

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I tried several times to call them, however Covid has disabled their ability to handle customer service calls....that a new symptom for ya....”may effect customer service calls” haha! 

At least we figured a solution! 

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Scootermom
Level 7

Re: Parental controls have stopped working

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Where do you go to set up parental controls to require a pin before viewing rated r shows? I have not been able to figure out how to do this.

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renojim
Community Streaming Expert

Re: Parental controls have stopped working

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@Scootermom, the PIN you set at https://my.roku.com/account/pin only applies to The Roku Channel.  Other channels/apps may or may not have their own way to set parental controls.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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