Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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matimat2010
Level 7

Parent Controls for Home Screen Ads

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Where are the parental controls for the ads that appear on the home screen? Im not happy with my child seeing images of the movie "Gacy" everytime we turn on the tv lately. Its enough to consider a different device. Surely there is a way to limit to family friendly ads but I cant seem to find it, please help.

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RokuMary-F
Roku Employee
Roku Employee

Re: Parent Controls for Home Screen Ads

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Hi @matimat2010,

We appreciate your post regarding the ad and parental control inquiry.

We currently do not have the feature for parental control on Roku devices directly. Please be noted that while we can't please everyone with the ads that are displayed, we do strive to avoid offensive images and other things that Roku users might not agree with. I'll forward your comments to our advertising department for review.

Thanks for your patience regarding this issue.

Thanks,

Mary

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4 Replies
RokuMary-F
Roku Employee
Roku Employee

Re: Parent Controls for Home Screen Ads

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Hi @matimat2010,

We appreciate your post regarding the ad and parental control inquiry.

We currently do not have the feature for parental control on Roku devices directly. Please be noted that while we can't please everyone with the ads that are displayed, we do strive to avoid offensive images and other things that Roku users might not agree with. I'll forward your comments to our advertising department for review.

Thanks for your patience regarding this issue.

Thanks,

Mary

View solution in original post

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matimat2010
Level 7

Re: Parent Controls for Home Screen Ads

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Ridiculous, if it doesnt change soon we will try a different company. 

Disporsche
Level 7

Re: Parent Controls for Home Screen Ads

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Same here.

ComputerGuy7
Level 1

Re: Parent Controls for Home Screen Ads

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I agree with these comments. I recommend that Roku changes their policy fast. I am going to consider alternatives as well.

I don't think a movie called "strip tease" should be advertised on the screen with a  naked woman. Just because she is sitting in such a way as to hide her certain areas of her body doesn't make it OK. It just goes from being sexually explicit to being sexually suggestive for my kids to see.

This is the type of ad expected inside an HBO channel or something like that. There should be a way to disable these promotions entirely or a pay to remove option.

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