Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Big_Benj_NC
Level 7

PIN REQUIRED TO VIEW CONTENT

It now pops up (when I click to view content) that I need to enter a PIN to view content. It’s new to me because I never added one. 

-bingeless in Raleigh 

0 Kudos
2 REPLIES 2\
RokuDanny-R
Roku Employee
Roku Employee

Re: PIN REQUIRED TO VIEW CONTENT

@Big_Benj_NC

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What channel does this issue occur on? What kind of content were you trying to watch? Do you have parental controls setup on your Roku device?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Tivoburkee
Community Streaming Expert

Re: PIN REQUIRED TO VIEW CONTENT

The only channel I know that has a setting to prevent viewing with a pin is Vudu, but it has to be set up that way. If it is Vudu and you don't know the pin, just deleting the channel from the roku, when you add it back the pin is gone. And has to be set up again per device. Its not global across devices. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos