Hi,
Thanks for the inquiry.
It's fairly normal for a device to get warm during use, but if you are seeing a message on screen mentioning overheating, there are a few things you can do to help. For more information visit our support page: What should I do if the red light is on or I see a “Your device is overheating” warning?
Thanks,
Danny
I have 2 roku sticks they are both over heating I called customer care and they told me to get a hdmi cord but they still are getting hot and are overheating they get so hot I’m afraid they might start a fire there customer care don’t care I’m not very happy with them if I do end up with a fire I now who I’m going to sue I’m thinking about going with the Amazon’s stick good luck with roku customer care they won’t help
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All computers get warm. Get a HDMI extension cord and relax.
Thanks for the inquiry.
It's fairly normal for a device to get warm during use, but if you are seeing a message on screen mentioning overheating, there are a few things you can do to help. For more information visit our support page: What should I do if the red light is on or I see a “Your device is overheating” warning?
Thanks,
Danny