Roku Device Features, Settings & Updates

[Ek]

Which Roku product does not over heat?

[RokuDanny-R]

Hi,

Thanks for the inquiry.

It's fairly normal for a device to get warm during use, but if you are seeing a message on screen mentioning overheating, there are a few things you can do to help. For more information visit our support page: What should I do if the red light is on or I see a “Your device is overheating” warning?


Thanks,
Danny

[Bobbysnow85]

I have 2 roku sticks they are both over heating I called customer care and they told me to get a hdmi cord but they still are getting hot and are overheating they get so hot I’m afraid they might start a fire there customer care don’t care I’m not very happy with them if I do end up with a fire I now who I’m going to sue I’m thinking about going with the Amazon’s stick good luck with roku customer care they won’t help

[post merged with already existing thread]

[boogernose]

All computers get warm. Get a HDMI extension cord and relax.

[RokuDanny-R]

@Bobbysnow85 

Thanks for the inquiry.

It's fairly normal for a device to get warm during use, but if you are seeing a message on screen mentioning overheating, there are a few things you can do to help. For more information visit our support page: What should I do if the red light is on or I see a “Your device is overheating” warning?


Thanks,
Danny