Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Over heating

Which Roku product does not over heat?
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4 Replies
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Roku Employee
Roku Employee

Re: Over heating

Hi,

Thanks for the inquiry.

It's fairly normal for a device to get warm during use, but if you are seeing a message on screen mentioning overheating, there are a few things you can do to help. For more information visit our support page: What should I do if the red light is on or I see a “Your device is overheating” warning?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Over heating

I have 2 roku sticks they are both over heating I called customer care and they told me to get a hdmi cord but they still are getting hot and are overheating they get so hot I’m afraid they might start a fire there customer care don’t care I’m not very happy with them if I do end up with a fire I now who I’m going to sue I’m thinking about going with the Amazon’s stick good luck with roku customer care they won’t help

[post merged with already existing thread]

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Level 17

Re: Over heating

All computers get warm. Get a HDMI extension cord and relax.

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
Highlighted
Roku Employee
Roku Employee

Re: Over heating

@Bobbysnow85 

Thanks for the inquiry.

It's fairly normal for a device to get warm during use, but if you are seeing a message on screen mentioning overheating, there are a few things you can do to help. For more information visit our support page: What should I do if the red light is on or I see a “Your device is overheating” warning?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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