Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
GoldenMess
Level 7

Over Heating Message on Roku TV - I do not have a Roku device

I have a TCL Roku TV. I do not have a Roku device or stick.  The TV is only 4 months old and this is the first time this message has appeared.  Does this mean the TV is overheating?  It is wall mounted and approximately a foot away from the wall when viewing.    ?????

0 Kudos
1 Reply
MaryFranco
Roku Employee
Roku Employee

Re: Over Heating Message on Roku TV - I do not have a Roku device

Hi @GoldenMess,

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837.

Thanks,

Mary

 

0 Kudos