Roku Device Features, Settings & Updates

[AFornazari]

I have a TV on guest mode for one of my Airbnbs and when they select their auto sign out date, they get this message: Oops... There was a problem connecting to the server. Please try again later.

Also, when they try to disable guest mode with the pin i give them, they also get that same message

This is really annoying and I don't even see this device as one of my linked devices in my account for some reason either. In fact, none of the TVs i put into guest mode remain a linked device in my account and that's been a concern of mine too. 

[Help11]

Put Credit Card number inside

[hulagirl4758]

Hi - I am attempting to set up guest mode in my RV for my renters and after I selected "enter guest mode" it said "there was a problem connecting to the server.  Please advise. 

[Doman128]

Did you ever get it working?

[thrumph56]

i am having the same problem.  Now my tv do not work at all,  the only screen the shows up on my tv is the guestmode screen.

[RokuDanny-R]

@thrumph56

Thanks for the post.

Can you please clarify the issue you are experiencing? Is your TV set up in guestmode?

For more information about how to get out of guestmode, visit our Support page here: How do I set up Guest Mode on my Roku® streaming device?

Thanks,
Danny