Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Oops... There was a problem connecting to the server. Please try again later.

I have a TV on guest mode for one of my Airbnbs and when they select their auto sign out date, they get this message: Oops... There was a problem connecting to the server. Please try again later.

 

Also, when they try to disable guest mode with the pin i give them, they also get that same message

 

This is really annoying and I don't even see this device as one of my linked devices in my account for some reason either. In fact, none of the TVs i put into guest mode remain a linked device in my account and that's been a concern of mine too. 

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