Help

Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ZachJenkings
Newbie
‎04-10-2021 01:07 PM

Online Roku account says no device is linked, but I've been using device for a long time.

I've been using my Roku device for over a year, but wanted to add a service today. When I go online to my Roku account, it says I have no devices linked to it. When I tried to link my device, the website asks for the code on the TV screen, but there is no code showing because the device has long been in use. Any ideas?

0 Kudos
1 REPLY 1
DBDukes
Community Streaming Expert
‎04-10-2021 01:28 PM

Re: Online Roku account says no device is linked, but I've been using device for a long time.

Settings > System > About

An email address should be listed. Is that the one you're logging in to?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
Labels