Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Roku Employee
Roku Employee

Re: [Official] OS 9 Release Notes

Thanks.

Anyone else seeing this issue, I'll definitely need the build version of 9.0 and serial number if you don't see the Advanced Sound Options while streaming a title after pressing *.
C. Shawn Smith
Community Liaison

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The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
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Level 10

Re: [Official] OS 9 Release Notes

"RokuShawnS" wrote:
Thanks.

Anyone else seeing this issue, I'll definitely need the build version of 9.0 and serial number if you don't see the Advanced Sound Options while streaming a title after pressing *.

that is exactly my issue, I see no advanced sound options while streaming a title after pressing * on any channel on my roku. info sent
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Level 7

Re: [Official] OS 9 Release Notes

"RokuShawnS" wrote:
Thanks.

Anyone else seeing this issue, I'll definitely need the build version of 9.0 and serial number if you don't see the Advanced Sound Options while streaming a title after pressing *.

I am having the exact same issue. Sent a PM with info you need.
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Level 7

Re: [Official] OS 9 Release Notes

Gone for me.  Info sent.
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Level 10

Re: [Official] OS 9 Release Notes

also @RokuShawn can you find out if the advanced audio will eventually make it to the Roku 4 (4400) and the Roku 3 (4230) please? my Mother and Aunt were both disappointed to see these features coming but not to their Roku devices
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Level 7

Re: [Official] OS 9 Release Notes

My Logitech Harmony remote stopped working with my Roku 3 (4230) after the latest OS update.
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Level 9

Re: [Official] OS 9 Release Notes

On the topic of the audio features, since I don't use them, and nothing else is broken for me, I will let others send in info and help Roku resolve these issues.  I will send in info, if I notice something that I need that doesn't work.
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Level 8

Re: [Official] OS 9 Release Notes

I just got my Roku OS9 update today on my 2720x but there was no Spotify available.  How do I get Spotify?  I thought that was supposed to be available with the new update.
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Anonymous
Not applicable

Re: [Official] OS 9 Release Notes

Is there a way to request the update for my roku devices?  I help out friends and family members with their roku devices and some of them already have version 9 but both of my Roku devices are stuck on 8.1.
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Roku Employee
Roku Employee

Re: [Official] OS 9 Release Notes

"SARCtech" wrote:
Is there a way to request the update for my roku devices?  I help out friends and family members with their roku devices and some of them already have version 9 but both of my Roku devices are stuck on 8.1.

You can perform a manual update.  Settings > System > System Update
C. Shawn Smith
Community Liaison

------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
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