Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
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Momoprobs
Reel Rookie

Re: [OS 10.5] Roku TV experiencing loading channel issues

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This Reddit thread fixed my issue. 

TL;DR: unplug modem/router for 1 min then reset Roku from System menu

https://www.reddit.com/r/Roku/comments/qwbwwy/tcl_roku_tv_has_strong_wifi_connection_but_all/?utm_so... 

Msmith1103
Reel Rookie

Re: [OS 10.5] Roku TV experiencing loading channel issues

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After submitting my roku info, I got a PM from Danny saying that I got a rollback to 10.0 and everything is working fine now. Took less than  24 hours. I hope I get to keep this version until the bugs are fixed in 10.5

Thank you

ACurry72
Reel Rookie

Re: TCL TV still not working after update

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@dannyrHow can I get a rollback to the 10.0 version on my Roku devices

Munderwood1969
Reel Rookie

Re: TCL TV still not working after update

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Roku working now. Please stop the emails. Thank you!!!

TEAllen23
Channel Surfer

Re: TCL TV still not working after update

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Hi Munderwood1969:  You have to click on your icon on the top of the page, under that, you have to click on your subscriptions.  Select all the topics you want to stop getting emails from then click on those three grey dots right above them and choose your option.

kmiller14
Channel Surfer

Re: [OS 10.5] Roku TV experiencing loading channel issues

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Both of my Roku TV's just quit playing apps and won't load anything but Netflix.  Happened in one day with the update.  This needs to be rectified.   

Ghia70
Newbie

Re: [OS 10.5] Roku TV experiencing loading channel issues

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Same issues here since update to 10.5.0 build 4201-30

Slow response to streaming apps, some like Hulu and HBOmax won’t play stating network issues.  However, same apps work on IPad which I can chromecast because it is a HDMI plugin. Airplay doesn’t work either so can’t watch any AppleTV+ 

Device details:

Roku TV 7128X model 43S423

S/W 10.5.0 build 4201-30

Had another Roku TV with same problem so I put it in storage and brought out the TV above. Worked fine for 1 day until I suspect it updated itself.

Now fed up with Roku, have purchased LG OLED TV being delivered tomorrow.  Hopefully LG’s smart TV is smarter than Roku’s

rossben88
Newbie

Re: [OS 10.5] Roku TV experiencing loading channel issues

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DEVICE MODEL: Roku TV 7120X
SERIAL NR.: YS00VM100616
DEVICE ID: FV291V100616
SOFTWARE VER.: 10.5.0 - Build 4201-30

As others have mentioned, there is no specific channel with an issue. The only channel that seems to be unaffected at this time is Netflix. 

As others have noted, the sidebar advertisement on the right side of the apps never loads when starting up the device. This leads me to believe this is not an issue with the individual apps, but more likely an issue with the system. 

Thank you!

Ben

kmckeon85
Reel Rookie

Re: [OS 10.5] Roku TV experiencing loading channel issues

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Hi,

Can you direct message me and get this 10.5 version rolled back on my TV ASAP? 

FlCat
Reel Rookie

Re: [OS 10.5] Roku TV experiencing loading channel issues

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Roku TV 7130X

TCL model 50S423

SN YN00JM700114

Software 10.5 build 4201-30

DEVICE ID J398DJ70014

extremely slow, all apps don’t load or crash

antenna input slow, guide doesn’t load properly

a mess

switched to APPLE TV streaming