Re: OS 10.0.0/RMP 5.5/Screensaver Issue 6 May 2021
it has been a year now since Roku has rendered the Roku Media Player audio player/screensaver combination useless.
what good is an audio player set to continuous play it it stops after playing two files?
early on we were given assurances that Roku was listening and that they were working on the issue. as time wore on Roku's responses became fewer until they seemed to be basically ignored.
there was a time when Roku believed that the issue was resolved because the RMP would work with the screensaver. they did not seem to understand that there was a specific problem with the audio player stopping in continuous play. (I guess they were not listening very hard)
I would say the highlight of the year was when word got out that the RMP team was blaming the OS team for the problem. it is usually Roku pointing the pointing the finger at third party vendors for things that don't work. from the results I guess that means that no one is working on it.
there is only one positive thing thing that I have to say about this odyssey. I am glad that it happened when it did. I was on the verge of getting additional Ultras to use in other rooms. needless to say that has not happened and I no longer have an unqualified recommendation for anyone else getting a Roku.