Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Not getting option to Install New Application(like HBO) in TV using Roku

I had a Roku TV earlier when i had created the Roku account and i had installed few applications like Netflix and Youtube during that time. It allowed me and gave me the option to add/install new application. Now i have a regular smart TV and I bought a Roku express to stream applications. But I am not getting any option to Install New Application(like HBO) in the TV using Roku express. Please help.

Thanks in Advance!

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12 Replies
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Level 16

Re: Not getting option to Install New Application(like HBO) in TV using Roku

It's not clear what you're asking.  You can find channels to install under Streaming Channels on the home screen or at https://channelstore.roku.com/browse

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Level 16

Re: Not getting option to Install New Application(like HBO) in TV using Roku

You install the channels to the Roku, not the tv.

Set your tv to display the HDMI port to which you have connected the Roku.  Use your Roku remote to view the Streaming channels available from the left hand column.

If you have not already installed your Roku, you need to do this first.  If you need help with this, here's an instructional video from Roku: https://www.youtube.com/watch?v=Bz5f4rkQ7Bw

 

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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Level 7

Re: Not getting option to Install New Application(like HBO) in TV using Roku

Thanks for your response @renojim 

I would like to clarify that i have my roku set up in TV using roku express device, logged in with my roku ID and i would like to stream HBO Now, Hulu, amazon prime videos. But i do not find the applications in the "Streaming Channels" options in Roku TV. Neither i find the option to add them. Please advise.

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Level 7

Re: Not getting option to Install New Application(like HBO) in TV using Roku

Thanks for your response @makaiguy 

I would like to clarify that i have already done the roku set up in TV using roku express device, logged in with my roku ID. I would like to stream HBO Now, Hulu, amazon prime videos and other applications. But i do not find the applications in the "Streaming Channels" options in Roku TV. Neither i find the option to add them. But i do have netflix and youtube which i had added 4 years back when i had created my roku account. During that time, i remember it allowed me to add and install new applications. But now i do not see any options to add them.

Please Help. Thanks in advance!

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Level 16

Re: Not getting option to Install New Application(like HBO) in TV using Roku

Where are you located?

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Level 7

Re: Not getting option to Install New Application(like HBO) in TV using Roku

@renojim is this issue related to where i am located

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Level 16

Re: Not getting option to Install New Application(like HBO) in TV using Roku

If you're not located in the U.S. then there's a good chance that's your problem.  Not all channels are available in all regions.

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Level 7

Re: Not getting option to Install New Application(like HBO) in TV using Roku

@renojim Thanks renojim for your response. Yes i am located in U.S. Appreciate your response, can you please help me to resolve the issue

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Level 16

Re: Not getting option to Install New Application(like HBO) in TV using Roku

Related questions. 

Are you connecting via a VPN that is masking your US location?

Was your Roku account set up while in a non-US location, and/or while using a VPN that made it look like you were elsewhere?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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