Features, settings & updates

[montygl]

Same here, no volume control. Everything else OK. I hope they fix this software bug. Could be they want us to but a new device.

[RokuDanny-R]

@montygl

Thanks for the post.

Can you please provide more information about the issue you are experiencing? Can you please provide us the following information:
-Roku device model
-serial number
-device ID
-software OS/version
(these can all be found in Settings > System > About)
-steps to reproduce the issue you are seeing

Please keep us posted and we will be able to assist you further.

Thanks,
Danny

[citydwelleer]

I'm having the same issue with the volume, also it now takes a long time to load the channels. I'm on the Stick+ 4k

I think they may be slowing down/making their devices buggy because they just released their new devices and want us to ditch the old ones...

Anyway, I really wanna have volume control again 😞

[User36]

I can confirm this issue/fix from @RokuDanny-R. After my Roku updated to 10.0.0.0, I could not change the volume from my remote. After re-pairing my remote to the Roku, the volume control was restored! Easy fix, but a little annoying.

[ArthurR]

The new NEW 10 update fix my roku volume problem. 

Thanks Roku!

Software version: 10.0.0

Build: 4185

Roku: 4660

[masoncon]

I have tried numerous times paring the remote to the TV and nothing has worked. So what is the alternative to this?  I still have no volume control......

[DBDukes]

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@masoncon wrote:

I have tried numerous times paring the remote to the TV and nothing has worked. So what is the alternative to this?  I still have no volume control......

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What is the model number of your Roku? Settings > System > About

[masoncon]

I have a SN for my Roku, C1396C068414

Where would I find the Settings?  I am not seeing it. I found the volumn setting at Off, but changed it to leveling, with no change. So then changed it to night mode with no change.

[DBDukes]

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@masoncon wrote:

I have a SN for my Roku, C1396C068414

Where would I find the Settings?  I am not seeing it. ...

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Hit HOME until you are on the Main Menu. Once is usually enough.

In the left hand column where it says "Settings" is Settings.

[masoncon]

Model RC339