Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

No private listening

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My roku is an older model, the remote has no audio jack, i have the app and still cant private listen or get the headphone thing to pop up while my Bluetooth headphones are connected

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Roku Employee
Roku Employee

Re: No private listening

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@Fjvghcgy 

Thanks for the inquiry.

Please be aware that private listening is a feature that allows you to listen to the audio from your Roku® streaming player or Roku TV™ through a pair of headphones. This feature is available if you have a remote control with a headphone jack, or through the Roku mobile app.

You can use the Roku device comparison chart to determine which products support private listening.

For more information, visit our Support page here: Solving problems with private listening


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Highlighted
Roku Employee
Roku Employee

Re: No private listening

Jump to solution

@Fjvghcgy 

Thanks for the inquiry.

Please be aware that private listening is a feature that allows you to listen to the audio from your Roku® streaming player or Roku TV™ through a pair of headphones. This feature is available if you have a remote control with a headphone jack, or through the Roku mobile app.

You can use the Roku device comparison chart to determine which products support private listening.

For more information, visit our Support page here: Solving problems with private listening


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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