Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
JNJDRunner1
Reel Rookie

New purchase of device - pricing changes

Want to buy a new device (Ultra) to replace aging one I already have.

Website says $99, but $20 off, so $79.

Sweet (Am@20# has 2020 ver for 89, 2021 for 169).

I add to cart, and WHAMO:  Price is now price is $99.  There's no code to add, etc.

What's up with that / how do I get one for the listed price of $79?

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: New purchase of device - pricing changes

This has already been reported: 
https://community.roku.com/t5/Accounts-Billing-Orders/Ultra-4800-on-sale-for-79-99-but-when-you-chec...

No response from anyone at Roku yet.

As far as I know there is no 2021 version of the Ultra.  Probably a 3rd-party seller scamming people.  Always be wary of any model year in a listing or, worse yet, "latest version".  Always check the model number.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos