Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

New Ultra Voice command not recognized

I just installed my first Roku product.  Ultra with voice command remote.  All features function except voice command.  Voice button bleeps sound, but no microphone icon on screen.  At one point "sorry currently not available".  Please help.  Voice command is reason I bought this device.  Thanks, Mary

 

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2 Replies
Level 19

Re: New Ultra Voice command not recognized

Just to be sure .. 

The microphone on the remote only functions while the button is held in.  A quick tap doesn't do it.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
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  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: New Ultra Voice command not recognized

I am having this same problem on a brand new Streaming Stick+ (3810). Holding the voice button just opens streaming channels section. I am in the USA and have tried re-pairing the remote after setting it up.

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