I just installed my first Roku product. Ultra with voice command remote. All features function except voice command. Voice button bleeps sound, but no microphone icon on screen. At one point "sorry currently not available". Please help. Voice command is reason I bought this device. Thanks, Mary
Just to be sure ..
The microphone on the remote only functions while the button is held in. A quick tap doesn't do it.
I am having this same problem on a brand new Streaming Stick+ (3810). Holding the voice button just opens streaming channels section. I am in the USA and have tried re-pairing the remote after setting it up.