Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

New App Update caused loss of sound when changing channels.

I love the new app update as far as the device button but something has affected my sound when using my android as an external speaker.. It works as normal when I'm watching a digital TV channel but when I change my TV channel, I lose the sound on my android every time. (Even tried a power off cycle) The only way to get my android to put out the sound is to turn the feature off and return to the TV speaker and enable the "headphone" symbol again.

Is this a bug that the developers are aware of yet. I have a TCL with built in Roku. Love it so much I bought 3 TCL TV with Roku.

 

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Level 7

Re: New App Update caused loss of sound when changing channels.


@Craiglee wrote:

I love the new app update as far as the device button but something has affected my sound when using my android as an external speaker.. It works as normal when I'm watching a digital TV channel but when I change my TV channel, I lose the sound on my android every time. (Even tried a power off cycle) The only way to get my android to put out the sound is to turn the feature off and return to the TV speaker and enable the "headphone" symbol again.

Is this a bug that the developers are aware of yet. I have a TCL with built in Roku. Love it so much I bought 3 TCL TV with Roku.

 



Reply to my first and only post. As soon as I finished this first post, I went back to the Roku remote screen on my phone and changed channels and it was working now. Go figure. Did they fix it while I was working on my post? The problem is totally gone now. I did nothing after my post but change channels. I hate when that happens. 

 


 

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