Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Netflix not loading

I have a Roku 2 XS, which had been working well with my Samsung TV. But recently, Netflix shows won't load and play, although other streaming channels, including Amazon and PBS are working well. Do I need a factory reset or a new device?

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