Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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DanielRfc
Level 7

Netflix and the Google Assistant skill

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Hi, I’m trying to use my Google Home Mini to play a show on Netflix, but when I ask it to play it it says that the Roku isn’t available, but already have them connected and pair, it appears on my devices at Google Home app but still can’t use google assistants to play this on my Roku and it is on, don’t know what to do

I have a Roku Express (3930, 3931 series)  

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RokuTannerD
Level 19

Re: Google assistant

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@DanielRfc Thanks for the note here. Using voice search functions to launch Netflix, or access and interact with Netflix content isn't currently supported when using the Roku skill for Google Assistant. Other voice commands such as adjusting volume are also not supported when using the Netflix channel. See more information about the Roku skill for Google Assistant here: https://support.roku.com/article/360009649613-how-do-i-use-the-google-assistant-with-my-roku-streami...

 

Thanks,

Tanner

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16 Replies
MrBungle929
Level 7

Re: Google assistant

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Same here. All google says is sorry it looks like roku is unavailable right now 

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RokuTannerD
Level 19

Re: Google assistant

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@DanielRfc Thanks for the note here. Using voice search functions to launch Netflix, or access and interact with Netflix content isn't currently supported when using the Roku skill for Google Assistant. Other voice commands such as adjusting volume are also not supported when using the Netflix channel. See more information about the Roku skill for Google Assistant here: https://support.roku.com/article/360009649613-how-do-i-use-the-google-assistant-with-my-roku-streami...

 

Thanks,

Tanner

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MadKnite
Level 8

Re: Google assistant

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I  live in UK and have the same problem.  Links to the solution are broken, please update.

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merlinpatt
Level 8

Re: Google assistant

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Why is launching Netflix via Google Assistant still not supported?

 

Every other app supports it. What's the deal?

MadKnite
Level 8

Re: Google assistant

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It does. Check your settings, and use the command " hey Google, open Netflix on Roku ( or how you named your device) make sure Roku account is linked in Google Home app

 

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merlinpatt
Level 8

Re: Google assistant

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I am aware of how to do it and know how to set things up.

The simple fact is that it is not supported. Roku states this directly on their website. And it is baffling why it has not been and still is not supported.

https://support.roku.com/article/360009649613

To quote the above link

Using your voice to launch Netflix, or access and interact with Netflix content is not currently supported when using the Roku action for Google Assistant. Other voice commands like those for adjusting volume are also not supported when using Netflix.

 




MadKnite
Level 8

Re: Google assistant

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Ii know it works in US and UK. So depending where you live. I live in UK so I've got no issues since the last update. I can control both devices with Google assistant. If you want, use a third party software, you'll find the link in previous comments, or just download "quick remote" from Google play store on an android device and follow the instructions. On free version, you have limited commands/ month

 

 

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merlinpatt
Level 8

Re: Google assistant

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I live in the US. And as stated, their support page says it's not supported.

How can I install third party software on my Roku TV?

If you have links to third party software and how to set it up so this works, please share

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merlinpatt
Level 8

Re: Google assistant

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@RokuTannerD wrote:

@DanielRfc Thanks for the note here. Using voice search functions to launch Netflix, or access and interact with Netflix content isn't currently supported when using the Roku skill for Google Assistant. Other voice commands such as adjusting volume are also not supported when using the Netflix channel. See more information about the Roku skill for Google Assistant here: https://support.roku.com/article/360009649613-how-do-i-use-the-google-assistant-with-my-roku-streami...


It has been 2 years (per this CNET article) since Google Assistant support launched on Roku, but Netflix is still not supported. Saying that it won't be supported is not actually solving the issue.

  1. Is Netflix/Google Assistant voice support being worked on?
  2. If Netflix voice support is being worked on, when will the feature be released?
  3. If Netflix voice support is not being worked on, why not?
    1. More specifically, is this a Roku decision or Netflix decision? I want to know who to complain to in order to get this feature implemented.