My house was broken into yesterday morning (12/2/2019). Is there a way to track a linked devices IP address that is currently being used? I figure that is a good way of finding what ever house the tv went to. Thank you.
We would recommend, if you haven't already, to unlink your device from your Roku account. You can do this by logging into your account at my.roku.com and scrolling down of the My account page, locating your device and unlinking.
Hey Darryl! We don't have that option available on our system but if your Roku device is stolen. Here are the steps that we would be recommending you to do. Please check this link here https://support.roku.com/article/20875714
So Roku are OK with stolen Roku’s to be re-used on your platform
Surely your admin can check login status
And let me have an IP address that we can track via ISP with the police
I notice on the community that this happened to a few of your loyal customers !
Each device has a unique serial number (linked to email address) - this should be easy to get the info
I can see my ip info on the community portal after login. Can’t believe that your primary platform can’t.
I agree there should be some option for that no doubt it would only take a software update to activate something like this. There should be an option to lock the tv password lock it track it etc. I understand that there's probably no GPS device on the television but if it connects to an internet then that should be no problem to track.