Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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MysteryMan360
Level 7

My pin won't work for installing Roku themes

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I'm having trouble installing themes on my Roku tv. It's keeps asking me to put in my pin but Everytime I do it's says "invalid pin" I even turned of the pin at the my.roku.tv but it keeps asking me to put in a pin. 

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makaiguy
Community Streaming Expert

Re: My pin won't work for installing Roku themes

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On your Roku TV go to Settings/System/About and note the email address shown near the top which identifies your Roku account.

Now in a web browser on your computer or mobile device log into your account at https://my.roku.com using that same email address. You can set or update the PIN for your Roku account there.

While in that section you can also specify when the PIN will be required.  I would suggest at least requiring the PIN when making any purchases.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

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makaiguy
Community Streaming Expert

Re: My pin won't work for installing Roku themes

Jump to solution

On your Roku TV go to Settings/System/About and note the email address shown near the top which identifies your Roku account.

Now in a web browser on your computer or mobile device log into your account at https://my.roku.com using that same email address. You can set or update the PIN for your Roku account there.

While in that section you can also specify when the PIN will be required.  I would suggest at least requiring the PIN when making any purchases.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

View solution in original post

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