Roku Device Features, Settings & Updates

[blvncco]

One day i turned on my tv and the whole screen was a pink/red shade . im not sure if its the LED lights inside or what ? everything works fine and i can see some light shades of different colors but its more red than any other color . i reset it twice and it hasnt changed .. anyone have a clue why?

[RokuDanny-R]

@blvncco

Thanks for the post.

Do you have a Roku device or do you have a Roku TV?

With more information we will be able to assist you further.

Thanks,
Danny

[madisonray]

How do I fix this on my tv? It’s not even a year old. 

[RokuKariza-D]

Hi @madisonray

Thanks for reaching out here in the Community!

Does the issue only occur on a specific channel or regardless of the channel you access on your device?

If you have a Roku player, you can try the suggestions below to see if that will make a difference.

1. The video cable is not connected properly or the cable is faulty
   • Check that the video cable is firmly connected to the back of your Roku player and to the HDMI or composite connector on the TV. If you have a Roku Streaming Stick, then make sure it is firmly connected to the HDMI connector on your TV.
   • If you can, check to see if you have a faulty cable by connecting your Roku player with a different cable.
2. There is a problem with the TV
   • If you can, try connecting the Roku player to a different input on the TV to see if the problem is with the connector on the TV.
   • If you can, try connecting the Roku player to a different television to see if the problem is with your Roku player or the TV.
3. If all else fails…
   • Disconnect and reconnect all cables including the power cable.

Please keep us posted.

All the best,
Kariza