Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Tummer22
Level 7

My feed won't load

Re: My Feed the 1st screen comes up with the picture of the show whatever season &episode. The next screen where you are able to follow unfollow or go right to the channel won't load. I've restarted it several times, it didn't help.

 

 

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RokuMary-F
Roku Employee
Roku Employee

Re: My feed won't load

Hi @Tummer22,

Thanks for posting in the Roku Community!

I'd be happy to take a closer look to see how we can help. I understand that you are unable to access the content from the "My Feed" feature" and unable to unfollow content as well. is that correct?

Have you checked if your Roku device has maintained a good connection to your network and the internet?

You can initiate a connection check with the following steps:

  1. Press the Home button home button on Roku remote on your Roku remote.
  2. Scroll up or down and select Settings.
  3. Select Network.
  4. Select Check connection.
     

In addition, have you tried to add different content so we can isolate the issue?

Keep us posted with what you find out.

Many thanks,
Mary

 

 

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