Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

My feed issues

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Hi.

Roku 3 with SD card.

Like many others I have unwanted tv shows in feed that don't have unfollow.

I also have movies that I followed that do not show up in my feed. It seems like it is limited to 15 items?

 

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Roku Employee
Roku Employee

Re: My feed issues

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@nlehrer 

Thanks for the inquiry.

Have you tried to find the content listed in the My Feed list in Search, open the details screen, and select Unfollow this?

For more information about how to unfollow items in our My Feed, visit our Support page here: How do I follow my favorite shows using My Feed?


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Level 7

Re: My feed issues

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For TV series', individual episodes come up on "My Feed". In order to stop following the series, you need to go to the series details page, not the individual episodes, in order to stop following the TV series. 

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Roku Employee
Roku Employee

Re: My feed issues

Jump to solution

@nlehrer 

Thanks for the inquiry.

Have you tried to find the content listed in the My Feed list in Search, open the details screen, and select Unfollow this?

For more information about how to unfollow items in our My Feed, visit our Support page here: How do I follow my favorite shows using My Feed?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Highlighted
Level 7

Re: My feed issues

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For TV series', individual episodes come up on "My Feed". In order to stop following the series, you need to go to the series details page, not the individual episodes, in order to stop following the TV series. 

View solution in original post

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Level 7

Re: My feed issues

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That only works on TV shows. You cannot unfollow TV shows, as there is simply no screen prompt to allow you to do so. It's very annoying.

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Level 7

Re: My feed issues

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I am also very frustrated with this as well.  I've asked several times for Roku to add the "unfollow" option for everything in My Feed with no success.  I have items in My Feed that I'm no longer interested in and they're just taking up space because I can't remove them.  It's a sneaky way to get people to subscribe.  

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Level 7

Re: My feed issues

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This is not a solution when the TV Show cannot be found under the My Feed > TV Shows or by any search anywhere. IT SIMPLY IS NO LONGER AVAILABLE. How, then do we remove the unwanted TV Show from My Feed?!?!??! 

You need to provide a function to clear the My Feed OR a switch on our web accounts to do so.


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Level 7

Re: My feed issues

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Apparently if you search for the TV show, the show can then be unfollowed. 

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Level 7

Re: My feed issues

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Apparently if you search for the TV show, the show can then be unfollowed.

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