Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 8

My child just got a horror film as after hitting a link on the home screen

My 6 year old child just got an ad popup for the horror film Black Christmas, after hitting a link to watch a kids show 'Super Geek Heros' on the Roku home page! WTF.
How do I disable that large ad link on the right side of my Roku home page so my kids don't do this again. Or is there a kids profile setting so Roku can be smart enough not to play a horror film for my 6 & 2 year olds? Especially after they selected the link for a tv show targeted for 2-8 yr olds. Not impressed.
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Level 8

Re: My child just got a horror film as after hitting a link on the home screen

Does anyone from Roku even check these??
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Level 20

Re: My child just got a horror film as after hitting a link on the home screen


@tycorc wrote:
Does anyone from Roku even check these??

Not on a weekend, no.

You can't disable the ads shown on the home page. If it was something that appeared on the screensaver, you can change to a different screensaver, like the Roku clock, which has no promotions. 

My personal opinion is to never click anything on the home page ad. Perhaps then Roku would realize the limited amount of revenue they get from them isn't worth the anger from users. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Level 8

Re: My child just got a horror film as after hitting a link on the home screen

Thanks Dan. Unfortunately it's not the screen saver, but the main page on the Roku home screen.
I don't even mind the ad if it didn't link my children to horror film adult content. At least Roku could be smart enough to give families the option to keep the ads but turn off the link option.
Well hopefully a representative from Roku can chime in on Monday and explain the issue.
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Level 12

Re: My child just got a horror film as after hitting a link on the home screen

Take a look here:

Parental Controls on Roku

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Level 8

Re: My child just got a horror film as after hitting a link on the home screen

Thanks Rick. So it looks like they have parental pins to purchasing, and parental controls within different apps downloaded on the Roku. But nothing for the Roku itself. And nothing that tells Roku I don't want them playing an R rated trailer for my 6 yr old when he hits their front page link for a little kids show.
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Level 8

Re: My child just got a horror film as after hitting a link on the home screen

Bump for anyone from Roku to respond

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