Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

My Roku and My Ex

There are appa I am logged into with my Cable Provider on my Roku. I want to be certain that once I "unlink" My account from that Roku, no one will be able to access those apps with my Cable Provider username/password.

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Community Streaming Expert

Re: My Roku and My Ex

Go to cable provider and change the email and password associated with cable account. Don't sign in to roku you don't want others to use.

Roku Community Streaming Expert

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Roku Employee
Roku Employee

Re: My Roku and My Ex


Thanks for the inquiry.

Please be aware that unlinking a device does not close your Roku account or cancel any Roku billed subscriptions you may have. It only removes that device from your account. If you intend to return, sell or give away your Roku device you should perform a factory reset before doing so. 

For steps on how to perform a factory reset on your device visit our Support page here: How do I factory reset my Roku® streaming device?

For more information on unlinking your device, visit our Support page here: How do I remove a Roku® streaming device from my Roku account?


Danny R.
Roku Forum Moderator
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