Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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sithel
Level 8

My Feed "Now available for free" is not available for free

My Feed says that The Lost Boys is "Now available for free" but all the options are Rent.  A quick search on Reelgood.com shows that the movie is not available for free online or on a streaming service.  What am I missing?

3941X at 10.0.1 build 4180-CR.

6 REPLIES 6\
Muffin55
Level 7

Re: My Feed "Now available for free" is not available for free

Did you receive a response about this issue? Happening to me as well. Thanks 

sithel
Level 8

Re: My Feed "Now available for free" is not available for free

Sadly, no response.

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Username4
Level 8

Re: My Feed "Now available for free" is not available for free

Have the same problem. Here are the current titles in my feed that are listed as free but are actually rentals when clicked on:

CHARLIE BARTLETT

THE OUTSIDERS

ARTHUR

THE MAN WITHOUT A FACE (VUDU indicates free but only offers rental)

ONE NIGHT STAND (VUDU indicates free but only offers rental)

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RokuDanny-R
Roku Employee
Roku Employee

Re: My Feed "Now available for free" is not available for free

@Username4

Thanks for the post.

How are you finding this content? Are you using Roku Search on the Home screen or accessing a specific channel to find this content? Can you provide a screenshot example of this issue?

With more detailed information, we will be able to investigate further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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sithel
Level 8

Re: My Feed "Now available for free" is not available for free

These are movies I've added to My Feed.  So if I click on My Feed, it might say some movie is available for free.  Then when I use the right arrow to see where the movie is available, all the options are pay.  Unfortunately, at this current moment, I don't have any examples of the behavior in My Feed.

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KemistBH
Level 7

Re: My Feed "Now available for free" is not available for free

@RokuDanny-R 

Roku Ultra 2018

Model: 4660X - Roku Ultra

10.5.0 build 4208-46

How are you finding this content? Are you using Roku Search on the Home screen or accessing a specific channel to find this content? - I used the voice search from the remote on the home screen.

Can you provide a screenshot example of this issue?

Roku 1.jpgRoku 2.jpg

 

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