Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

My Feed not working

Over a month ago, the My Feed feature stopped updating with new additions, even though I know for certain it should be displaying more than a few.  I've tried removing and re-adding items to follow, soft resetting my Roku, factory resetting the Roku, adding and removing channels that should have updates, trying on a new Roku, and finally adding a show that just had a new episode added and a movie that just became available.  None of that has worked, My Feed remains unchanged.  Is the feature completely broken, or is there some problem with my account?