Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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tmorse1
Level 8

My Feed Vanished Overnight

Between last night and this morning, My Feed disappeared completely from my home screen menu. I tried doing a system update and restart, but it's still not there. The only other report of this problem I've found dates back to 2020 . For one person, his system spontaneously rebooted and My Feed was back, but he was unable to add titles to it. For another, it didn't come back at all. No one from Roku pitched in, and the issue is apparently unresolved (or, if it was, they didn't bother to report it).

Can anyone suggest a fix for this?

Thank you,

Terry

 

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14 REPLIES 14\
makaiguy
Community Streaming Expert

Re: My Feed Vanished Overnight

My Feed seems to have been temporarily replaced by "2020 Tokyo Olympics" on the home screen menu on some (all?) systems.

Settings > Home screen lets you choose which optional items you want to Show or Hide.  Presumably My Feed will return after the Olympics.

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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atc98092
Community Streaming Expert

Re: My Feed Vanished Overnight

I just checked my Ultra 4670, and My Feed is still there. I've never used it, so hadn't paid much attention. I even rebooted it to see if it went away, but it's still there. Must be a model-specific thing. 

Dan

Roku Community Streaming Expert

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tmorse1
Level 8

Re: My Feed Vanished Overnight

I did that this morning and successfully removed the Olympics item from the menu. However, there was no "My Feed" item in the Home Screen settings that would allow me to re-add it, so it's still missing.

Terry

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C_I
Level 12

Re: My Feed Vanished Overnight


@tmorse1 wrote:

Between last night and this morning, My Feed disappeared completely from my home screen menu. I tried doing a system update and restart, but it's still not there. The only other report of this problem I've found dates back to 2020 . For one person, his system spontaneously rebooted and My Feed was back, but he was unable to add titles to it. For another, it didn't come back at all. No one from Roku pitched in, and the issue is apparently unresolved (or, if it was, they didn't bother to report it).

Can anyone suggest a fix for this?

Thank you,

Terry

 Try unplugging your Roku  wait 10 seconds and plugging it back in. Or, try disconnecting the HDMI cable from your TV wait 10 seconds and plug it back in. 

 


 

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C_I
Level 12

Re: My Feed Vanished Overnight


@makaiguy wrote:

My Feed seems to have been temporarily replaced by "2020 Tokyo Olympics" on the home screen menu on some (all?) systems.

Settings > Home screen lets you choose which optional items you want to Show or Hide.  Presumably My Feed will return after the Olympics.

No, try going to search and type in 'my feed" and see if it comes up. 


 

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tmorse1
Level 8

Re: My Feed Vanished Overnight

Tried that, but no joy. I should add that, until this morning, both Olympics and My Feed appeared on the home screen window.

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tmorse1
Level 8

Re: My Feed Vanished Overnight

Tried both, followed by another system restart. Still no My Feed, just:

  1. Home
  2. Featured Free
  3. Movie Store
  4. TV Store
  5. Search
  6. Streaming Channels
  7. My Offers, and
  8. Settings

Terry

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StreamerUser
Community Streaming Expert

Re: My Feed Vanished Overnight

You'll need/want to complain to Roku directly about this (temporary replacement of My Feed with Tokyo Olympics 2020):

chat/email/phone:    https://support.roku.com/contactus/contact-options        (choose setup/ultra/other/need more help?)

You might also want to message @RokuDanny-R  @RokuMary-F  or @RokuKariza-D  and inform them as well.

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

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tmorse1
Level 8

Re: My Feed Vanished Overnight

Thank you, SU. I e-mailed Roku Support, and will report back as soon as I get a response.

It occurs to me that, if Roku removed My Feed to make way for Olympics, other people should be having the same problem. Has anyone else reading this who uses My Feed had it recently go missing?

Thank you,

Terry

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