Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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robertjm
Level 7

My 2019 Roku Ultra still not seeing 9.4.x update

I've been looking for the 9.4.0 (and later) updates for over a week now. But, any time I check for an update it tells me "all software is up to date."

model: Roku Ultra 4670X
current software: 9.3.0 Build 4194-46

I just bought this at last year's Black Friday sale so it definitely hasn't been deprecated already. Tried a System Restart. But, that didn't help to bring up the latest software either.

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3 REPLIES 3\
makaiguy
Community Streaming Expert

Re: My 2019 Roku Ultra still not seeing 9.4.x update

Roku rolls these things out slowly over several months and noone outside of Roku seems to know what criteria they use to determine which units get it when.  Basically you'll get it when you get it.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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robertjm
Level 7

Re: My 2019 Roku Ultra still not seeing 9.4.x update

It doesn't surprise me that they're rolling it out. I used to work in software deployment, and we did the same. However, we took about a week, or so, before making it freely available to everyone, not months.

Hopefully, it'll be done soon.

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RokuDanny-R
Roku Employee
Roku Employee

Re: My 2019 Roku Ultra still not seeing 9.4.x update

@robertjm 

Thanks for the inquiry.

Just wanted to see if you have been able to update your Roku device to the latest OS 9.4 yet?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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