Hi,
I am kindly asking help for a screen mirroring problem from my laptop to Roku.
I have a Roku 3600X (Software version 8.0 build 4143-24) and a PC with Windows 10 Pro (version 1703 build 15063.850), a integrated Wifi card called "Broadcom 802.11ac Wireless PCIE Full Dongle Adapter" (driver version 1.558.53.31 release date 11/10/2017, Hardware Id: PCI\VEN_14E4&DEV_43BA) and a Intel Iris Graphics 6100 graphic card (driver version 20.19.15.4835 release date 16/10/2017).
Screen mirroring with Roku using the same laptop (= use Roku as wireless display) used to work fine on my TV until some recent Windows update (not a driver update): Windows 10 usually was able to find two Roku devices, one was bogus (it did not work) but at least the other one was working fine for mirroring.
Now after latest Windows updates something has changed: Windows 10 finds only one Roku device (called Roku Stick 616) and tries to connect to a "Direct-roku-616-0D8244" Wifi Network.
Roku thus asks for permission for screen mirroring (at least the first time and I gave the permission) but only a "View recent history" page appears on my TV connected with Roku.
It looks like that now only the bogus Roku device was left.
I tried the following: a Roku Hard Reset, downgrading to older drivers, checking for new drivers, changing Roku Wifi network ("Direct-roku-616..) type from public to private, power cycle my wifi modem, setting "duplicate screen" before connecting, adding and removing Roku from my Windows devices, a network reset using Windows 10 settings: nothing worked.
I always get stuck to the same "View recent history" page on Roku.
Just to be clear, I repeat, screen mirroring was working before with the same laptop. Since Windows installed multiple updates I can not understand which caused the problem.
Is there any Roku developer or user that had this problem and can help with this, please? Also if it is really a Windows update problem can someone from Roku speak with Microsoft to have it fixed (I think it will be difficult) or maybe update Roku software to make it work with latest Windows 10 updates (this will be probably easier).
Thank you
Edit: just made some changes to make it easier to read
Thank you, thank you, thank you! (from 2 years into the future). This was driving me crazy and I couldn't find any answers anywhere else. I removed the app, restarted Roku and that fixed it (on two different TVs!). Thank you!