Roku Device Features, Settings & Updates

[Ljones9245]

This is the 2nd time asking to fix this issue with no luck with  the process roku has chosen to handle its customer service.  My phone will not pick up my new roku. It only recognizes another one in the house. In the setting the of the roku, it is set as always allow for mirroring, but is not recognized by my phone or any other that I’ve tried to use to troubleshoot. What should I do?

[StreamerUser]

Roku supports 2 kinds of screen mirroring:

1) Miracast:  Settings/System/Screen mirroring

2) AirPlay2:  Settings/Apple AirPlay and HomeKit

The settings for 1 and 2 don't overlap.

If you have a Windows/Android device, you would use 1.

If you have an Apple device, you would use 2.

If the Roku doesn't have Settings/Apple AirPlay & HomeKit showing in the menu, you wont be able to see it on the device casting menu.

Not all Rokus support AirPlay2:  https://support.roku.com/article/360057488733

Is my Roku device compatible?

To determine if you can use AirPlay and HomeKit with your Roku device, you need to know the software version and device model. To find this information, go to the home screen and select Settings > System > About.

The Roku devices listed below support streaming with AirPlay 2:

Device Model

Roku TV™	Axxxx, Cxxxx, CxxGB, 7xxxx
Roku Streambar™	9102
Roku Smart Soundbar	9101, 9100
Roku Ultra	4800, 4670, 4661, 4662, 4660, 4640
Roku Premiere	4630, 4620, 3920
Roku Streaming Stick®+	3811, 3810

To use AirPlay and HomeKit, your compatible Roku device must be running Roku OS 9.4 or higher. Your Roku device checks for an update every 24-36 hours or you can manually check for a software update if necessary.