Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ljones9245
Level 7

Mirroring

This is the 2nd time asking to fix this issue with no luck with  the process roku has chosen to handle its customer service.  My phone will not pick up my new roku. It only recognizes another one in the house. In the setting the of the roku, it is set as always allow for mirroring, but is not recognized by my phone or any other that I’ve tried to use to troubleshoot. What should I do?

0 Kudos
1 REPLY 1\
StreamerUser
Community Streaming Expert

Re: Mirroring

Roku supports 2 kinds of screen mirroring:

1) Miracast:  Settings/System/Screen mirroring

2) AirPlay2:  Settings/Apple AirPlay and HomeKit

The settings for 1 and 2 don't overlap.

If you have a Windows/Android device, you would use 1.

If you have an Apple device, you would use 2.

If the Roku doesn't have Settings/Apple AirPlay & HomeKit showing in the menu, you wont be able to see it on the device casting menu.

Not all Rokus support AirPlay2:  https://support.roku.com/article/360057488733

Is my Roku device compatible?

To determine if you can use AirPlay and HomeKit with your Roku device, you need to know the software version and device model. To find this information, go to the home screen and select Settings > System > About.

The Roku devices listed below support streaming with AirPlay 2:

Device Model

 Roku TV™ 

 Axxxx, Cxxxx, CxxGB, 7xxxx 

 Roku Streambar™

 9102 

 Roku Smart Soundbar 

 9101, 9100 

 Roku Ultra

 4800, 4670, 4661, 4662, 4660, 4640 

 Roku Premiere

 4630, 4620, 3920 

 Roku Streaming Stick®+ 

 3811, 3810 

To use AirPlay and HomeKit, your compatible Roku device must be running Roku OS 9.4 or higher. Your Roku device checks for an update every 24-36 hours or you can manually check for a software update if necessary.

 

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos