Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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BrokenEye
Level 9

Re: Is it true Roku 2 will stop receiving updates???

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Not sure what you're referring to. I've got a Roku 2 (3100X), and Netflix and YouTube work perfectly on it.

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atc98092
Community Streaming Expert

Re: Is it true Roku 2 will stop receiving updates???

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@BrokenEye wrote:

Not sure what you're referring to. I've got a Roku 2 (3100X), and Netflix and YouTube work perfectly on it.


The 3100 is the Roku 2 XS. At least on the two I own, YouTube was terribly unresponsive, sometimes taking over 5 seconds to respond to a remote button press. And it would often crash during playback. Also, for local media playback, it would become overloaded with video bitrates much over 12Kbps. That's fine for a DVD rip, but required transcoding for any HD material. The 3100 only has two worthwhile features. It has a Fast Ethernet port, so didn't rely on WiFi, and the remote uses Bluetooth instead of WiFi Direct. But those two features could not overcome its other limitations. I don't use Netflix, so can't speak to how well it performed. But since it doesn't support Netflix Profiles, I would expect Netflix to drop support for it as well.

If it's still functional for you, that's great. As long as the channels still work, keep using it. But don't be surprised if channels start failing, or even disappearing from your home screen. It's a legacy player, and they won't provide any further support for it. 

Dan

Roku Community Streaming Expert

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BrokenEye
Level 9

Re: Is it true Roku 2 will stop receiving updates???

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Thanks. That gets me a little closer to deciding whether or not to upgrade.

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adamc
Level 8

Re: Is it true Roku 2 will stop receiving updates???

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Given the decision to obsolete devices that work fine, I can only say, I will not be buying another Roku. Not good for the environment.

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BrokenEye
Level 9

Re: Is it true Roku 2 will stop receiving updates???

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@adamc wrote:

Given the decision to obsolete devices that work fine, I can only say, I will not be buying another Roku. Not good for the environment.


While I can appreciate the sentiment, you're kidding yourself if you think there's some other company where you can take your business that isn't going to do (or hasn't already done) the exact same thing.

adamc
Level 8

Re: Is it true Roku 2 will stop receiving updates???

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Perhaps so. But there is no reason to give Roku another chance.

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mmm88
Level 7

Re: Is it true Roku 2 will stop receiving updates???

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[content removed]

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RCA
Level 7

Re: Is it true Roku 2 will stop receiving updates???

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On my list of devices, it only shows serial numbers; how do I ID which is the "Classic" etc. so I know which ones to upgrade and unlink?

 

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atc98092
Community Streaming Expert

Re: Is it true Roku 2 will stop receiving updates???

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@RCA wrote:

On my list of devices, it only shows serial numbers; how do I ID which is the "Classic" etc. so I know which ones to upgrade and unlink?


There are 5 models of Roku players that use the number 2 in their model name. That's why you need to know the model number. This can be found in the Roku Settings menu under System/About.

The only Roku 2 models still receiving OS updates are the 4210 and 2720. The 3000, 3050 and 3100 are all legacy and no longer supported. 

Dan

Roku Community Streaming Expert

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RCA
Level 7

Re: Is it true Roku 2 will stop receiving updates???

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Thank you so much! That was what I wanted to know!

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